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Acceptance of Terms
By accessing and using The Crafted Journey website (thecraftedjourney.com) and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
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Services Description
The Crafted Journey provides travel planning services, including but not limited to:
– Custom itinerary creation
– Travel consultation and advice
– Booking assistance services
– Destination recommendations
Our services are designed to enhance your travel experience but do not include actual booking of flights, accommodations, or other travel components unless explicitly stated.
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User Responsibilities
You agree to:
– Provide accurate and complete information during the consultation process
– Verify all travel details, documents, and requirements for your destination
– Maintain valid travel insurance for your journey
– Comply with all applicable laws and regulations of your destination countries
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Payment and Fees
– Service fees are quoted upfront and are non-refundable once work has commenced
– All payments are due before the delivery of final travel documents
– We accept major credit cards and electronic bank transfers
– Additional charges may apply for significant changes to requested services
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Intellectual Property
All content on this website, including but not limited to:
– Custom itineraries
– Travel guides and recommendations
– Website design and layout
– Logos and branding materials
Are the exclusive property of The Crafted Journey and protected by copyright laws.
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Limitation of Liability
The Crafted Journey acts as a travel advisor and planning service. We are not liable for:
– Changes or cancellations by airlines, hotels, or other service providers
– Travel disruptions due to weather, political situations, or force majeure
– Loss or damage to personal property during travel
– Personal injury or health issues during your journey
– Visa denials or entry refusals by immigration authorities
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Third-Party Services
While we may recommend third-party services (airlines, hotels, tour operators), we are not responsible for:
– The quality or delivery of third-party services
– Changes to third-party terms and conditions
– Financial transactions between you and third-party providers
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Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we:
– Collect and use your personal information
– Protect your data
– Use cookies and tracking technologies
Please review our separate Privacy Policy for complete details.
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Cancellation and Refund Policy
– Planning fees are non-refundable once research and itinerary development has begun
– Partial refunds may be considered if cancellation occurs before substantial work has started
– No refunds for completed itinerary deliveries
– All refund requests must be submitted in writing
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Travel Advisories and Requirements
You are responsible for:
– Checking travel advisories from your government
– Ensuring you meet all entry requirements for your destination
– Obtaining necessary visas and travel documents
– Meeting health and vaccination requirements
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Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
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Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Your City/Region].
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Contact Information
For questions about these Terms and Conditions, contact us at:
Email: info@thecraftedjourney.com
Phone: +91 86052 81237
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Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
